Jet

At Printumo, we ship canvas prints to 28 countries from a network of production facilities strategically located around the world. Our facilities are based in:

• United Kingdom: London
• United States: Dallas, Sacramento, Los Angeles, Raleigh
• Canada: Toronto, Vancouver
• Europe: Prague, Barcelona
• Australia: Melbourne

This distribution allows us to produce and ship orders efficiently, reducing delivery times and shipping costs.

Delivery

Delivery times depend on factors such as:

• Production and delivery locations
• Order size and dimensions
• Production capacity
• Shipping method

For accurate delivery estimates, check the estimated delivery dates during order placement.

Customs information

In most cases, orders produced and shipped locally within the same country do not incur customs fees. However, international shipments may be subject to customs duties based on local regulations. Shipping locally in the UK helps avoid these fees entirely.

By leveraging Printumo's robust shipping network and local production capabilities, you can efficiently deliver canvas prints to customers around the globe.

• How are your canvas prints made?

Our canvas prints are made using museum-quality materials, printed with high-resolution pigment-based ink that ensures vibrant colors and sharp details.

• What are the frames made of?

Each piece is hand-stretched on a durable wooden floater frame, giving a professional gallery-style look.

• How long does delivery take?

We typically process and ship orders within 2-5 business days. Delivery times vary based on location:

• Europe & UK: 6-10 business days
• USA & Canada: 10-12 business days
• Rest of the world: 10-15 business days

You will receive a tracking number once your order has been shipped.

• What if my order arrives damaged?

If your order arrives damaged send us a photo of the damage and its packaging, and we will send a replacement.

• Do the colors of the prints look exactly like what I see on my screen?

Colors may appear slightly different due to the screens settings you are viewing on. Professionally color-calibrated printers are used so our prints are as accurate as possible.

• Are prints ready to hang?

All our canvas prints are ready to hang with a pre-installed hanging system. You just need a nail or screw on your wall.

• Can I commission a custom size?

If you need a custom size contact us and we’ll do our best to help you.

• What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay for a secure experience.

• Do you offer discounts for bulk orders?

If you're looking to purchase multiple pieces for your home, office, or project, reach out to us at kode227prints@gmail.com
for special discounts on bulk orders.